Faq

How do I place my order?

Thank you for your interest in our products. If you are confused about how to place your order or have any difficulties navigating throughout our website, please follow the steps below:

1) Find the Product(s) you would like to purchase.
2) Add the desired Product(s) to your cart, ensuring you have selected the correct colour and size.
4) Click the ‘View Cart' Button or the cart icon at the top of the page. In the tab that opens, click 'Check Out'.
5) If you would like to apply a discount code that you have obtained, click 'Show order summary' and enter it in the 'Discount code' Box.
6) Fill in the requested information, select your shipping method, choose your payment method and then click 'Pay now'. Congratulations, you have successfully placed your Order. 

When will my order arrive?

Most orders are processed within 2 ~ 7 business days.

We pack and ship immediately and have your shipment on the way as quickly as possible, usually between 3 ~ 7 business days.

US domestic deliveries on average take 10 ~ 25 business days, while international deliveries take on average 3 ~ 6 weeks, depending on the supplier, your location and customs controls.

Part of our products are processed within 2 ~ 5 business days and will take on average for US domestic deliveries, 3 - 7 business days to arrive 1 - 3 weeks for international deliveries. This is noted in the shipping section of the product(s) details.

Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, Merchyes cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, unexpected delays, etc.

If you have ordered more than one item, it is very likely that you’re going receive them separately. Each item has its own tracking code.